WARRANTY, RETURN AND REPLACEMENT CONDITIONS
Products purchased from Elmas İş are covered by a lifetime warranty.
Any customers who suffers a problem attributable to Elmas İş will have the right to return the product within 30 business days with free shipping. Products that are not returned within 30 business days will be deemed to have been approved, and no returns will be accepted. Any customers who proves that he/she ha s suffered a problem not attributable to Elmas İş will have the right to return the product within 15 days and with shipping on his/her own expense.
(The product must be sent with its invoice in order to be able to carry out the return procedures.)
In order to cancel your order or for product replacement, please call 0312 311 9093 until 5:30 PM on the day you have confirmed your order, or fill out and send the form in the Contact Us section with your order number.